Refund Policy

The refund policy will come into application if Techies Software Solutions INC. team fails to resolve your problem, or if the problem is out of scope for us(problem which could not be fixed over the Phone or Remote, or if it stands out of our support boundaries). Money-Back policy for Per Incidence Plans is valid only for 7 days. This duration will be counted from the day first support provided by the team and not from the day of registration. However, there is no such renewal policy, we charge the customers at the same time when their issue is fixed.

For all other subscription based plans tenure of the subscription for refund related purposes will be counted from the day of registration. If your plan is more than 3 months old and we have resolved several issues for you than only 50% amount will be refunded. If plan is less than 3 months old and we have resolved single incident for you than fee for single incidence will we deducted from the total amount paid. If plan is more than 6 months old then Techies Software Solutions INC. has full rights to decide the amount of refund to be given. Techies Software Solutions INC. has all the rights to refund or not to refund any money based on number of previous incidences supported and time invested in fixing the previous problems.

Usage Policy

We respects and values your relation with us and hopes that will make a fair use of our services. We will do our best to always be up to your expectations and help you with problems that you might face on your computer. You must use our services only for the computers which you have registered with us and not for unregistered computers. You should not use our service for others like your relatives and friends. Techies Software Solutions INC. has all the rights to bar your services if we feel that your calls to us our intentionally done only for disturbing and harassing our staff. You will not be refunded in any of such intentional misconducts. You will not use any or all portions of our website, will not try to hack our servers, information, email ids or do anything which could result in damaging our image.